CMA launch E-Complaint System

29 November 2015

The Capital Market Authority  launched  an e-compliant system to cope with the Government’s policy of converting  into e-government.


The new system will enable the  participants of the capital and insurance markets to file comments and complaints against the companies regulated by CMA without the need to move tothe CMA’s premises to submit a complaint or application.


Complaints may be submitted electronically through the CMA’s website and selecting CMA services on the main page of the website, fill the form and attach the  supporting documents.


The application will save time and effort in the complaint process and the system will send an “sms” to the mobile telephone of the applicant as communication conduit with CMA.


The service enables CMA to  follow up the information and statistics received from the citizens on the insurance complaints, consideration and finding swift solutions.