The Financial Services Authority organized a workshop titled "Enhancing the Accuracy and Integrity of Policyholder Data Through AI Tools and Programs." The event featured a distinguished group of international experts from Japan and Slovakia specializing in insurance and artificial intelligence. The workshop aimed to leverage advanced technology to address data accuracy challenges faced by insurance companies in Oman.

The primary objective was to introduce effective AI-driven solutions to improve policyholder data quality, streamline the process of obtaining accurate customer information, enhance service efficiency, and support risk assessment based on precise data.

The workshop targeted insurance company executives, health insurance claims management firms, and underwriting department employees. Discussions focused on improving data collection and analysis processes to minimize risks and ensure precise insurance coverage.

Participants emphasized the importance of AI in enhancing data accuracy, which contributes to the sustainability of the insurance sector and facilitates smoother interactions with customers. Experts who traveled to Muscat shared their insights and experiences, enriching the discussions with valuable knowledge. The workshop highlighted the potential of modern technology to shape a more advanced future for Oman's insurance industry.