The Sultanate of Oman aims to further develop the performance of government entities and the services provided to the public in order to achieve the highest levels of quality, which represents a foundational pillar of Oman Vision 2040, which represents a foundational pillar of Oman Vision 2040, especially in relation to the governance of the administrative apparatus, resources, and projects. This is achieved by promoting quality concepts and applying international standards and specifications in the delivery of quality public services, improving the quality of life for citizens, developing the business environment, enhancing the government’s ability to manage its resources efficiently and effectively, and improving the Sultanate of Oman’s ranking in global governance and international competitiveness indicators. The Financial Services Authority (FSA) seeks to adopt quality systems and instil a culture of continuous improvement through the implementation of the ISO 9001 Quality Management System (QMS) and the use of continuous improvement tools.
ISO 9001 Quality Management System at the Financial Services Authority:
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