CMA organizes a training programme on the Management of Work Procedures for the teams of electronic transformation project of CMA during the period from 11^th -14^th October, 2015.

The programme aims to enhance work procedures through specifying goals, defining strategies and setting up aims for every operation affecting the performance of the institution. The programme is presented by Ibrahim Said Al Jabri, who is a certified trainer in the field of managing work procedures.

By organizing such programme, CMA seeks to qualify the team members with skills and abilities for executing the projects of transforming the electronic government services within the specified period of time. The programme assists in recognizing the principles and benefits of conducting proper analysis and designing methods. It also introduces to the methods of recognizing opportunities for developing the performance of work procedures, to rules and responsibilities of members during work procedures, and to ways of finding solutions to face challenges.

The programme includes many important subjects on directing the participants to the best practices in managing work procedures and its significance in enhancing efficiency and effectiveness, and in getting supplied with modern technics and increasing the turnover, and in promoting a new philosophy in management. The lecturer also talked about policies and rules governing work procedures, and the resources used with reference to the level of maturity of institution in their application of work procedures and development levels.

On the second day, participants said that the programme is beneficial to them and added knowledge wealth to them regarding managing work procedures.