The Financial Services Authority (FSA) organized a meeting with representatives of private healthcare clinics and medical centers that have recently joined the second phase of the “Dhamani” electronic platform. This comes as part of the FSA’s efforts to raise awareness about digital health insurance and to enhance methods for managing health insurance claims.

The meeting aimed to familiarize private healthcare institutions with the platform’s benefits and to clarify the mechanisms for handling health insurance claims. It also included a review of the regulations governing the industry. During the meeting, attendees discussed the challenges these institutions face in electronic integration and explored possible solutions.

The second phase of the “Dhamani” platform is considered an important step toward establishing a unified medical record for insured individuals, enabling them to view the details of their medical visits at any healthcare facility connected to the platform. The platform has contributed significantly to organizing health insurance transactions in the Sultanate of Oman by linking operational and financial processes among insurance companies, private healthcare providers, and third-party administrators (TPAs).

As of the end of May 2025, the number of health insurance transactions processed through the platform has exceeded 4 million, serving more than 650,000 health insurance policyholders, with a data exchange rate of up to 40,000 transactions per day.

These efforts reflect the FSA’s commitment to developing the regulatory and technical infrastructure of the health insurance market and advancing the digital transformation of the healthcare sector in line with Oman Vision 2040.